Watchstone cookie policy

A cookie is a small text file placed on your computer that uniquely identifies you. It tells our web servers when you return to a page you’ve already visited. We use cookies in several places:

  • When you download our software, we use a cookie to save the information you enter. If you return to the same page later, we can fill in your email address, so you don’t have to re-enter it.
  • When we send you an email with a link to a web page, we use a cookie to automatically enter your email address on a web page form, so you don’t have to type it.

In general you may visit our website without providing us with any personal information. However, there are times when we may need information from you, which includes your Internet address so that we can track unique visits to our site for analytic purposes.

A new EU law regarding the use of cookies has come into effect which requires websites to ask visitors for their consent to use most cookies.

There are a number of cookies that we use:

Our cookies

‘_utma’, ‘_utmb’, ‘_utmc’ and ‘_utmz’

These are used by Google Analytics to anonymously count visits to the site and tell us patterns in how the user moves around the site, again enabling us to make the site better.

Third party cookies

Cookies for certain other services (e.g. Facebook, Twitter, AddThis) are set by the embedded content. We don’t control these cookies so for more information we advise you to check those services’ cookie policies.

Most browsers will enable the use of cookies by default. Therefore if you wish to opt-out of the use of cookies you will need to change your browser settings. However, switching off cookies may restrict your use of our website and/or delay or affect the way in which our website operates.

The open nature of the Internet is such that data may flow over networks without security measures, and may be accessed and used by people other than those for whom the data is intended. While this is out of our control, we aim to apply appropriate levels of security at all times.

Our website uses Secure Socket Layer (SSL) to enhance security when entering sensitive data while requesting an online quote. SSL is the industry standard technology for protecting and maintaining the security of message transmissions over the Internet. When you enter sensitive data from secured sites, encryption will scramble your data into an unreadable format to inhibit unauthorised access by others.

Open rates and clicks

Watchstone sends email and tracks the open rates of the HTML version of these messages. This allows us to improve the quality of the messages we send. Watchstone cannot track open rates on plain text messages. Watchstone may also track clicks on web site links included in the messages.

Watchstone employs the use of transparent images in our messages for tracking purposes. This only tracks open rates of messages that have been deployed by Watchstone. Upon opening, messages sent from Watchstone will send a notification to our internal reporting services.

How we protect the information you provided

Watchstone takes strong precautions to protect the information you provide from loss, misuse, unauthorized access, alteration, or destruction.

How you can change the information you provided

If you have provided information to Watchstone and would like it deleted from our records, or you would like to update information you’ve given us, please send an email to

Contacting us if you feel you have received unsolicited email

Watchstone does not send or condone unsolicited email, or “spam”. We send email only to people who have requested information about our products, or have attended industry events in which Watchstone participate.

If you feel you’ve received unsolicited email from Watchstone please send a message to We promise to deal with your issue promptly.

Other concerns

If you have questions or concerns about our privacy policy, you can contact us by phone, email or conventional mail.

Watchstone Group plc
Highfield Court,
Tollgate, Chandler’s Ford,
Hampshire, SO53 3TY