Heather Shantora was the keynote speaker at the Clinic Accelerate Business Summit in Toronto, Ontario earlier this month. The sold-out event was the first of its kind in Canada bringing together industry experts and practicing rehabilitation professionals focused on business growth, process improvements and identifying efficiencies.

Shantora spoke to clinic owners from across Canada about the role of technology in improving patient care and optimising clinic operations. Speaking with her significant experience in the allied healthcare sector, Shantora shared examples of operational successes achieved at the helm of pt Health with the implementation of InnoCare Software.

InnoCare Software has provided 360-degree visibility on clinic operations that has led to actionable data in making intelligent business decisions. One such action is improving patient visit averages (PVA) with the development of InnoCare Engage, an automated email communication tool integrated with Charting+.  Shantora explained how through Engage, patients receive trigger based and personalised emails at specific time intervals during the patient’s treatment journey. Engage not only helps clinicians maintain relationships to prevent patient “fall-off” but the tool can also recommend products and cross refer clinic services to improve clinic revenue.

InnoCare will be launching Engage in the next few weeks. “InnoCare Engage will simplify patient communication, relationship management and grow clinic revenue”, explained Shantora, “Busy clinicians will have peace of mind with the click of a button”.

For more information about InnoCare, please visit www.innocare.ca

InnoCare Ltd. announces a new partnership in the extended health benefits industry. Pairing with League Inc., the digital alternative to traditional health insurance, InnoCare will add their Canada-wide network of clinics to League’s comprehensive list of healthcare providers.

Known for their innovative approach to health benefits, League provides a digital platform connecting employers and consumers with health and wellness service providers. Unlike traditional employee health benefits, League unlocks restrictive caps and allows employees to use their allotted spend on the services they need most.

“We are delighted to join such a progressive Canadian company in the provision of wellness solutions. Combining our extensive network of clinics with League’s consumer-first service offering means we can extend our reach and help even more Canadians get the care they need,” states Heather Shantora, CEO of InnoCare.

InnoCare’s extensive Canada-wide network of health clinics offers a variety of paramedical services including physiotherapy, massage therapy, acupuncture, chiropractic care and more, all in an interdisciplinary clinic setting. InnoCare is dedicated to building efficiencies through the use of technology to streamline care and get patients healthy, faster.

Michael Serbinis, Founder and CEO of League, built the platform to help people better prioritize their health. “Employers are seeing the value in providing their employees with improved access to quality healthcare services like InnoCare. The ability to manage the entire process through a seamless, end-to-end digital experience makes it easy.” Through this partnership, both companies hope to continue to push for innovation in the delivery and management of healthcare services in Canada.

About League
League Inc. is the new digital alternative to traditional health insurance that connects employers and employees to a comprehensive network of health services and benefits, giving them unparalleled choice, convenience and value. League unlocks employee benefits to give everyone the power to act every day and live longer, healthier, happier lives. League Insurance Agency Inc. is a licensed subsidiary of League Inc.

For additional information about League Inc, visit League.com

About InnoCare
InnoCare Ltd. is a Canadian healthcare market leader focused on the development of innovative healthcare technology designed to anticipate and respond to the growing needs of Canadian healthcare professionals and patients. InnoCare provides propriety cloud-based practice management software and back office administrative support services designed specifically for independent clinic owners across Canada. These services include a Canada-wide network of paramedical healthcare clinics, a state of the art call centre, centralized billing, marketing, HR, and payroll services.

For additional information about InnoCare, visit Innocare.ca

InnoCare Ltd. announces a new partnership in the audiology industry. They have partnered with Hearing Excellence, a leader in the hearing test, hearing aid, and tinnitus management market. InnoCare now offers Connect, call answering service, to all six Hearing Excellence locations across the Greater Toronto Area.

Hearing Excellence offers a mix of hearing solutions, including the highest quality hearing aids from all leading manufacturers, assistive listening devices, ear and wax hygiene products, ear and noise protection products.

InnoCare Connect utilises live agents specially trained to take calls from the medical sector. In addition, to call answering, the Connect service also includes direct booking, a secure online portal to retrieve messages, and extensive data.

InnoCare Connect is but another element of the excellent customer care Hearing Excellence offers each and every client. InnoCare is delighted to be working with Hearing Excellence to provide top-quality patient experiences. CEO Heather Shantora notes that:

“At InnoCare, we believe that the patient comes first. This expansion into the audiology industry is an exciting step for InnoCare as we continue to expand our capabilities across new healthcare sectors. Through our partnership with Hearing Excellence, InnoCare Connect will empower patients to take control of their care from their homes, at a time that suits their schedule.”

About Hearing Excellence

Founded by Sharad and Vineeta Ojha, Hearing Excellence is considered among the best in the audiology industry. All six locations have experienced clinicians on staff that offer expert knowledge on products and provide industry-leading care. In addition to products, Hearing Excellence offers expert services such as hearing tests and assessments, hearing aid care and repair, tinnitus management, earwax management, aural rehab, and more.

For more information about Hearing Excellence, please visit http://hearingexcellence.ca/

To learn more about InnoCare Connect, please visit https://innocareassist.ca/learn-more/connect

Young driver insurance brand, ingenie, has released its 2017 Young Driver Report exploring the real world of 17 to 25-year-old drivers. Comprising ingenie’s telematics data, industry figures and opinions from the thousands-strong ingenie community, it covers topics ranging from crash rates to drug driving as well as the rising cost of motor insurance for young drivers in the UK.

The report comments on distracted driving, as the new driving laws with tougher penalties for drivers caught using their mobile phones came into force on 1 March. ingenie notes in the report, “Unfortunately, for young drivers, distraction is even more of a big deal. Young drivers don’t have a fully developed hazard perception centre in their brain until around 25, so newer drivers have to be actively concentrating at all times.”

A few interesting findings:

• ingenie’s average premium for a 17-year-old is £1,443 compared to an industry average of £2,112
• 52% of young respondents said they either had a black box policy or were considering it
• 58% of ingenie’s Twitter following said they never use their phone in the car
• The driving test pass rate is 50% and each retake adds a minimum of £206 to the cost of learning
• 52% of young drivers told ingenie they thought they’d be fine to drive the day after smoking cannabis
• 47% of ingenie’s survey respondents said they consider their parents as best friends

For the full analysis, read ingenie’s report. You can also find it for download on iTunes.