ingenie’s data technology at the core of ANWB Road Safety Initiative in the Netherlands

ingenie has signed a 5 year licence agreement with ANWB, The Royal Dutch Touring Club that takes a substantial step towards improving road safety in the Netherlands.

Developed with its insurance subsidiary, Unigarant, ANWB’s Safe Driving Scheme will reward safer drivers with much more affordable insurance with discounts of up to 30%.

ingenie’s suite of data analytics and advanced algorithms developed over millions of driver miles have already been customised for the Dutch market for ANWB as part of a pre-launch pilot.  This technology is core to the proposition, providing a clear picture of how the customer is driving, which is delivered via a smartphone based app to drivers. Customers receive a driving score and regular advice and feedback on how they can improve their driving behaviour.  Good driving is rewarded with quarterly discounts of up to 30% over the year.

ingenie will provide its scoring, analytics, process design and telematics technology expertise, whilst Unigarant will provide all the insurance administration for ANWB’s insurance brand.

Cara Hurlock, Chief Customer Officer of ingenie’s B2B division, said: “Our experience in the UK market shows that relevant and engaging feedback together with a financial incentive improves driver behaviour and reduces the frequency of accidents.  This scheme, is a significant step forward in improving road safety through the development of the mass market in telematics products.”

Frits van Bruggen, ANWB CEO said: “In building our capability, we were conscious that we had to have a credible partner, whose industry experience could accurately monitor and communicate driver behaviour. This measurement and conclusion will have a direct impact not only on road safety but an impact on the premiums drivers pay for their insurance. We are confident that ingenie base algorithms are the strongest in the Industry today.”

Watchstone Group plc CEO Indro Mukerjee added: “We are delighted that ANWB has chosen ingenie’s technology and business model as the core enabler for its new telematics-led Safe Driving Scheme and we look forward to helping ANWB grow this new business line.”

To find out more about ANWB’s Safe Driving Scheme, delivered using ingenie’s technology, please visit their website.

To find out more about ingenie, please visit www.ingenie.com.

InnoCare attends Canadian Physiotherapy Association Congress

InnoCare was a featured exhibitor at the highly anticipated Canadian Physiotherapy Association (CPA) Congress that took place from May 26 – 28 in Victoria, British Columbia. CPA is the largest professional physiotherapy association in Canada, with over 14,000 members who are all rehabilitation professionals dedicated to the health, mobility and fitness of Canadians.

The event, which was attended by over 1,000 practising physiotherapists from every province in Canada, was an ideal setting for the team to meet clients and showcase InnoCare Software.

InnoCare CEO, Heather Shantora, also spoke with delegates at the event about the future of technology in healthcare and the evolution of patient care in the digital age.

For more information on InnoCare, please visit www.innocare.ca

ingenie launches Parent Manifesto for learner drivers

Last week, ingenie announced its Parent Manifesto, a robust series of activities that aims to educate parents on how to get more involved when their child is learning to drive, in order to complement the learning process and promote safer driving amongst young people. The manifesto will be made up of five stages released over the next few months – with each stage aiming to educate parents on another way they can help their child drive safely and save money.

The first of those, First Gear, encourages parents to be aware of just how influential they can be on their child’s driving style, before their child is even old enough to start lessons. ingenie surveyed one thousand 10 to 16-year-olds on their parents’ driving habits, and filmed 10-year-old James and 13-year-old Tania to investigate the driving behaviour they have learned from their parents.

When asked to do an impression of his dad driving, James talks on his mobile phone and then beeps the horn aggressively and shouts out the window, seemingly intimidating other drivers. Meanwhile, Tania says when her mum is driving: “She’s putting her lipstick on, looking at her phone.” Both sets of parents, who were watching the live interview, expressed their shock at their kids’ impression of their conduct and how much they were taking in on journeys. The full interview can be found here: https://www.ingenie.com/parents-guide/first-gear-drive-how-you-want-your-child-to-drive

Richard King, ingenie CEO, said: “The results reveal that we are teaching children bad driving habits long before they start lessons and subsequently pass their test. Parents need to understand the importance of setting a good example behind the wheel and be aware of the amount of information that children absorb. How we drive as parents ultimately influences how safely our children will drive in the future.”

The next four gears in the Parent Manifesto will be released over the coming months – bringing to life ingenie’s advice to parents:

Parent Manifesto – Five Gears

First Gear: Demonstrate good road safety and attitude in your own driving, even while children are small.

Second Gear: Begin talking about road safety early and start hazard perception brain training before teenagers turn 17. 

Third Gear: Be involved in choosing the right driving instructor. Parents should be part of a team: learner, instructor and parent. 

Fourth Gear: Help with private practice to provide real-life experience of driving at different times of day, in traffic and in poor weather. It takes an average of 47 hours of lessons and 20 hours of private practice to pass.

Fifth Gear: Keep up the conversation about road safety beyond the test pass. Telematics, or black box insurance, monitors driving trends and provides regular driving feedback, in turn rewarding good driving by reducing the cost of insurance. 

The aim of the Parent Manifesto is to educate parents on how important they are in the learning process. This belief is also supported by the Driving Standards Agency, which has stated that the average learner now needs around 47 hours with an instructor and a further 20 hours’ additional practice on the roads – where a parent’s input is vital.

For more information about ingenie’s Parent Manifesto, visit https://www.ingenie.com/parents-guide/category/ingenie-parent-manifesto

InnoCare CEO Heather Shantora speaks at technology innovation event

InnoCare CEO Heather Shantora attended RehabTO technology innovation and collaboration event at Ryerson University in Toronto.

Heather spoke to a large audience of health practitioners, independent clinic owners, and health technology advocates at the RehabTO “Meet Up” event at Ryerson University’s DMZ facility. Ryerson’s DMZ facility is Canada’s largest university based business incubator for emerging tech companies, ranking first in North America and third in the world. The RehabTO event was an ideal setting for Heather to connect directly with a large group of stakeholders and for the InnoCare new business team to demo and showcase InnoCare Software.

InnoCare is the first Canadian company to provide clinic owners with the ability to focus solely on patient care. By providing call centre services and removing the burden of administrative functions such as billing, payroll, marketing, and HR, InnoCare’s business outsource offerings enhance customer service and improve the patient experience.

In particular, InnoCare Software’s unique integrations with health and motor vehicle insurance carrier billing portals were met with enthusiasm by attendees. As the only software platform with these billing integrations in Canada, InnoCare is emerging as a clear market leader with a strong and unique value proposition for clinic owners in the Canadian rehabilitation market.

For more information on InnoCare, please visit www.innocare.ca

ingenie attends third annual Young Driver Focus forum

ingenie attended the Young Driver Focus forum recently held at the RAC club in central London. This was a very well attended event with over 200 delegates from local councils, road safety charities, driver behaviour psychologists, researchers, major players in telematics insurance and the emergency services. ingenie CEO Richard King took part in a 20 minute Q&A session with Nick Rawlings of Road Safety GB during which he dispelled a number of myths around telematics.

Read ingenie’s blog here

To find out more about ingenie, please visit www.ingenie.com

InnoCare at OPA

InnoCare showcases innovative clinic management technology solutions at the OPA InterAction conference

InnoCare marked the end of an exciting national launch week with a highly successful debut at the Ontario Physiotherapy Association (OPA) InterAction conference from 9-10th April in Toronto, Canada. The OPA is responsible for implementing innovation and strategic direction for the profession of physiotherapy in the province of Ontario.

Exhibiting for an audience of hundreds of practicing physiotherapists in the private and public sector, InnoCare’s complete practice management solution – which includes proprietary cloud-based practice management software and a comprehensive suite of back office administration services – emerged as a clear market enabler.

Already used in 230 clinics across Canada, InnoCare is transforming how independent clinic owners approach practice management. “InnoCare allows clinicians to effortlessly streamline clinic operations so that they can focus on their patients”, says Heather Shantora, CEO of InnoCare. “We’re the first company in Canada to do this and we’re looking forward to bringing InnoCare to market.”

InnoCare will be an exhibitor at the Canadian Physiotherapy Association conference in British Columbia from 26–28th May.

For more information on InnoCare, please visit www.innocare.ca

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ingenie published latest research on British driving behaviour

The research by our young driver insurance brand, ingenie shows that we are more at risk of crashes on the road due to passengers not wanting to upset drivers whilst in the car.

Some headline statistics:

  • 36% of passengers said they wouldn’t ask the driver to slow down when speeding
  • 63% of young drivers said they would slow down if asked by the passenger
  • 28% of passengers don’t want to be rude about the driving habits of the designated driver
  • 12% of passengers are too embarrassed to ask the driver to slow down

The research suggests that over half of Brits (51%) admit they’ve been in a car when the driver has been speeding, but despite being uncomfortable, over a over a third of those surveyed (36%) said they wouldn’t ask the driver to slow down as they didn’t want to be accused of being a back seat driver.

It’s more common for passengers over the age of 45 to be in a car where the driver is speeding (52%), but this age group are also less likely to slow down when requested by their passenger as they believe they are more experienced on the roads (31%) – compared to 63% of 17-25 year old drivers who said they were likely to slow down when asked. Interestingly, females are more likely to ask the driver to slow down (44%) whilst males are less likely to (30%).

When it comes to even more serious driving behaviour, the research showed that 30% of those surveyed aged between 17-25 have been in a car with a driver who was over the drink drive limit one or more times. Half of young passengers (50%) thought the driver was sober enough to drive, but worryingly when the passenger was aware the driver was over the limit – 25% of those asked claimed they didn’t want to offend the driver by asking them to not get behind the wheel.

Read ingenie’s blog here.

To find out more about ingenie, please visit www.ingenie.com

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InnoCare launched as first of its kind technology-enabled clinic management software platform and business process services

Watchstone Group plc (“Watchstone”) is pleased to announce the launch of InnoCare Ltd. (www.innocare.ca) (“InnoCare”) which is being spun out of Watchstone’s leading Canadian physiotherapy business, pt Healthcare Solutions Corp (“pt Health”).

InnoCare’s proprietory clinic management software platform and call centre customer service operations combined with its established industry expertise will enable clinic owners to transform patient experience and operate more efficient and productive practices in the growing North American healthcare market.

InnoCare has developed a range of cloud based, software as a service products as well as business process outsourcing modules, which include:

  • Advanced online booking and client self-booking options that are proven to drive lead generation and increase client satisfaction;
  • Data analytics and intelligent reporting capability to support patient treatment, enhance practice management, and provide objective visibility into business operation;
  • Optimized schedule management tools, allowing clinics to more effectively fill excess capacity;
  • Call centre operations that increase communication with clients and clinicians by extending personalized customer service hours to 90 hours per week; and
  • Billing and payroll services that reduce administrative requirements significantly, creating operational efficiencies and better financial control.

A tailored package of services is available to suit individual clinicians as well as larger practices.  These modular products are mobile enabled, fully configurable, and this will enable them to rapidly enhance their clinic operations and scale their practices.

InnoCare’s proven technology already powers 230 clinics across Canada treating 5,000 patients each day and delivering a 96% patient satisfaction score.

InnoCare will now develop customers throughout the healthcare industry (physiotherapists, opticians, doctors and other clinic types) across both Canada and the USA.

“Technology innovation is changing the way healthcare is delivered and how the industry optimizes their operations. Cloud based platforms allow clinics of all types to deliver a more connected, personalized and improved customer experience. Such optimization tools will give partner clinics significant competitive advantage in this evolving marketplace”. says Wayne Ingram, Managing Director, Slalom Consulting Canada, a leading Customer Experience and Technology Consultancy.

Heather Shantora, CEO of InnoCare said: “We have invested heavily in the development of our clinic management platform and we’ve proven its success in pt Health’s clinics. We can now bring to market the most comprehensive clinic management suite of solutions to the wider healthcare market across Canada and North America.”

Indro Mukerjee, Group CEO of Watchstone said: “The launch of InnoCare as a separate company will allow it the freedom to maximize the vast opportunity in the healthcare technology market whilst pt Health continues to do what it does best – serving patients and customers. Under Heather’s leadership, we are building one of the largest physiotherapy businesses in Canada and now make our market leading healthcare technology platform available to the wider market across North America. Our pt Health clinics will continue to deliver front line services to patients and will remain a trusted provider to thousands of consumers each day.”

For more information on InnoCare please visit www.InnoCare.ca

For more information on pt Health please visit www.ptHealth.ca

For media inquiries or to arrange an interview please contact: Mia Lennox, 905-599-1950 mlennox@pthealth.ca

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ingenie featured in The Guardian

The Guardian published an article, Black box car insurance: a young driver’s new best friend behind the dashboard, discussing the rise of telematics-based motor insurance. One of our customers, Alfie Thorn was featured talking about his experience with ingenie.

“Londoner Alfie Thorn, 18, has been using a telematics black box provided by ingenie for 15 months to reduce his premium and help improve his driving skills. The University of London student, who lives at home and uses his Ford Ka to visit family and friends, has been given feedback by the insurer’s app that he needs to focus on his cornering and braking, especially if he wants to reduce his premiums even further during the course of the year.”

On his decision to use ingenie’s black box:

“I chose to have a black box in my car as this was the cheapest type of insurance,” he says. “Price is very important to me as I’m a student – without the black box option I wouldn’t have been able to drive. The next cheapest insurer was around £800 more a year.”

“I think it’s good that I am being monitored, as I find myself being conscious about how I am driving – for example, my speed or braking. Also, the fact that I get driving feedback about every 10 days, and my policy reviewed every quarter, means I can easily reflect on areas of my driving that need improvement. Throughout my first year I saved just under £300 through good driving, and saved £700 when I renewed again, which was half the original price of my insurance.”

There is no doubt that telematics is becoming more widely adopted. The British Insurance Broker’s Association (Biba) recently revealed that almost 455,000 people in the UK are now using this technology, an increase of 40% compared to the year before.

“This technology can also protect policyholders from false accusations being made against them. Richard King says: “One of our young drivers was recently arrested and accused of being involved in a serious crime. We were able to prove within moments that he wasn’t near the scene of the crime and that his number plates had been cloned.””

Discussing the potential for telematics insurance to tie in with other connected car benefits, ingenie CEO Richard King gave his predictions for the next few years:

“Within five years, predicts ingenie, insurers won’t just be giving feedback on how someone is driving, they will also be able to see the condition of the vehicle and give warnings to drivers when their car needs a service or if the battery is about to go flat. Insurers will soon be able to collaborate with motoring organisations so that if you break down, they will be able to use GPS tracking to locate you, as well as use the tech to remotely diagnose what has gone wrong.”

Read ingenie’s blog here.