Fleet platform with integrated 3G camera

Hubio Fleet announces new upgrades to vehicle tracking platform

Unveiling at the Commercial Vehicle Show at the NEC, Birmingham this week, Hubio Fleet showcases the addition of an integrated 3G camera, CAN Bus technology and mobile app to their offering. As well as fuel savings and measuring driver behaviour, fleet managers can now take advantage of real-time crash and incident notification, simplifying the insurance claims process.

The new 3G camera enables fleet manager and operators to watch video footage within minutes of a driving incident occurring, allowing immediate claim intervention with first notification of loss (FNOL), helping to minimise claims and protect drivers.

In addition, Hubio Fleet has also introduced a mobile phone app that both fleet managers and drivers can use. The app gives fleet managers full visibility of their vehicles and drivers from anywhere with mobile signal. Meanwhile the driver version of the app allows drivers to monitor themselves, giving them the opportunity to improve their driving performance without needing direct intervention from the fleet manager.

Hubio Fleet’s General Manager Russell Olive says:

“We have worked hard to significantly enhance and add features that we think will dramatically benefit fleet managers.

The addition of the camera not only helps understand driving incidents, but the footage can also be used in conjunction with harsh driving alerts allowing fleet managers to coach drivers that are putting the fleet at risk.

Add to that the powerful reporting insights and the option of the CAN Bus Black Box and fleet managers really do now have a powerful and easy-to-use way of getting the best from their fleets and their drivers.”

Hubio Fleet is exhibiting at the Commercial Vehicle Show at the NEC from 25th – 27th April 2017.

For more information about Hubio Fleet, please visit www.hubiofleet.com

Innocare and Hearing Excellence Logos

Hearing Excellence Newest InnoCare Client

InnoCare Ltd. announces a new partnership in the audiology industry. They have partnered with Hearing Excellence, a leader in the hearing test, hearing aid, and tinnitus management market. InnoCare now offers Connect, call answering service, to all six Hearing Excellence locations across the Greater Toronto Area.

Hearing Excellence offers a mix of hearing solutions, including the highest quality hearing aids from all leading manufacturers, assistive listening devices, ear and wax hygiene products, ear and noise protection products.

InnoCare Connect utilises live agents specially trained to take calls from the medical sector. In addition, to call answering, the Connect service also includes direct booking, a secure online portal to retrieve messages, and extensive data.

InnoCare Connect is but another element of the excellent customer care Hearing Excellence offers each and every client. InnoCare is delighted to be working with Hearing Excellence to provide top-quality patient experiences. CEO Heather Shantora notes that:

“At InnoCare, we believe that the patient comes first. This expansion into the audiology industry is an exciting step for InnoCare as we continue to expand our capabilities across new healthcare sectors. Through our partnership with Hearing Excellence, InnoCare Connect will empower patients to take control of their care from their homes, at a time that suits their schedule.”

About Hearing Excellence

Founded by Sharad and Vineeta Ojha, Hearing Excellence is considered among the best in the audiology industry. All six locations have experienced clinicians on staff that offer expert knowledge on products and provide industry-leading care. In addition to products, Hearing Excellence offers expert services such as hearing tests and assessments, hearing aid care and repair, tinnitus management, earwax management, aural rehab, and more.

For more information about Hearing Excellence, please visit http://hearingexcellence.ca/

To learn more about InnoCare Connect, please visit https://innocareassist.ca/learn-more/connect

InnoCare Heather on Business News Network

Interview: InnoCare CEO on Business News Network

InnoCare CEO Heather Shantora appeared live on Business News Network’s (BNN) Business Day AM, with co-hosts Amber Kanwar and Jon Erlichman. As a Canadian healthcare market leader focused on the development of innovative technology, InnoCare provides propriety cloud-based practice management software and back office administrative support services to optimise clinic operations.

In the interview, Heather highlighted the inefficiencies in the delivery of healthcare in Canada and the role of technology in reducing the administrative burden on clinicians and improving access to care for patients. Heather also discussed the features of InnoCare’s newest digital charting app, focusing on its most innovative and market defining feature; insurance form auto-population.

Watch the full interview:

For more information about InnoCare, please visit www.innocare.ca

Saskatchewan Mutual Insurance Company Logo

Saskatchewan Mutual Insurance Company Goes Live with eDocs with Hubio, Obtaining CSIO Certification for Personal and Commercial Lines

Hubio, a provider of technology solutions for P&C insurers, is pleased to announce that Saskatchewan Mutual Insurance Company has obtained CSIO Certification for both Personal and Commercial Lines eDocs. They are now able to download Personal and Commercial Lines electronic documents to multiple broker management systems including Applied TAM/EPIC, Keal, CIMData, CSSI The Broker Workstation and PowerBroker.

Saskatchewan Mutual Insurance Company provides commercial, farm, personal property and liability insurance, as well as excess auto insurance. Exclusively broker-based, they have invested in a download solution in order to assist brokers in managing their customers’ needs. Now that CSIO has provided certification for Personal and Commercial Lines, Saskatchewan Mutual Insurance Company is now able to offer brokers eDoc capabilities across all their lines of business.

Laura Wiebe, President of Saskatchewan Mutual Insurance Company stated, “Over the past several years we have been making major investments to upgrade our technology, and promote broker ease-of-doing-business.  We completed the upgrade to our enterprise system and now are able to deliver solutions to help our broker partners compete. eDocs download represents one element of our investment, and we are planning further efforts to ensure we remain competitive.”

Matina Kipouros, Vice President Underwriting & Marketing at Saskatchewan Mutual Insurance Company added, “Our team was able to take eDocs live quickly, and we are pleased with the effort from Hubio. They are a leader in broker connectivity technology, and we are very happy with the solution.”

The eDocs download meets CSIO standards and is CSIO certified. Catherine Smola, President & CEO at CSIO commented, “I am very pleased that Saskatchewan Mutual Insurance Company has successfully implemented an eDocs solution that follows CSIO standards, and provides eDocs for both Personal and Commercial lines of business.”

Hubio technology is in use in many eDocs projects across Canada. Hubio technology connects brokers with insurers to improve competitiveness, enhance policyholder satisfaction, and gain overall efficiencies.


About Saskatchewan Mutual Insurance Company

Saskatchewan Mutual Insurance Company is a federally licensed insurer operating successfully in Alberta, Saskatchewan and Manitoba. The Head Office is located in Saskatoon, with service offices in Calgary, Regina and Winnipeg.  As a mutual property and casualty company, Saskatchewan Mutual Insurance is owned by its policyholders and its profits are reinvested to help keep premium rates low. The Company has remained successful over the years and has never lost sight of its primary objective set out in 1908 – to provide the best service it possibly could to its policyholders.


About Hubio

Hubio digital solutions connect P&C insurers to the outside world, communicating with brokers, policy holders, and third parties through technology to drive growth, reduce costs and pursue improved customer interaction. Hubio has provided solutions to Canadian insurers for over 15 years.


About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry technology association of property and casualty insurers, software providers and over 36,000 brokers. CSIO is committed to improving the consumer’s ease of doing business within the broker channel by overseeing the development, implementation and maintenance of technology standards and solutions such as eDocs, Telematics, eDelivery and eSignatures. In addition, CSIO operates CSIOnet, a secure, industry-owned platform for the efficient exchange of policy information for the broker channel. CSIO maintains offices in Toronto and Montreal. For more information, visit www.csio.com.


For more information about Hubio, contact David Gallagher:

[email protected]


For more information about CSIO Certification, contact Sarina Visram:

[email protected]


BAS-Vertas logo

BAS Energy – Proud Supporter of Vertas Making the Difference Staff Awards 2017

BAS Energy, having developed a partnership with Vertas Global Limited last year, were delighted to celebrate Verta’s Making the Difference Staff Awards 2017 this month. Our partnership began after securing the contract to manage the entire energy (electricity and gas) portfolio for Suffolk Country Council’s procurement framework for a minimum of 3 years last September. We continue to work closely with Vertas and were thrilled to join them in their celebration to honour the commitment and excellence of Vertas employees.

The award ceremony which was held at the Sir Bobby Robson Suite at Ipswich Town Football Club, was attended by 160 guests. We would like to congratulate all of the 2017 winners, including Jenny Love who won the Customer 1st award which was proudly sponsored by BAS Energy. Commenting on the Award, Andy Blake, BAS Energy’s Commercial Director said, “What makes these awards so special is that they reward the Staff members for their focus on positive customer experiences, which is embedded in the ethos at BAS Energy.”

Jenny Love from Vertas (centre), accepting the ‘Customer 1st Award’ from Andrew Blake, Commercial Director of BAS Energy.

Ian Surtees, Vertas Group Limited’s Chief Executive Officer commented, “Customers are our life blood. This award recognises a member of our Vertas team that has provided exceptional customer and/or client service over a sustained period of time and who has demonstrated a ‘customer first’ culture.”

“I’m delighted that our second Making the Difference Staff Awards ceremony was a huge success. My congratulations go to the winners and finalists of 2017.”

“This event provided the opportunity for us to recognise and celebrate our colleagues who consistently demonstrate excellent business practices and provide quality customer service within their role. These individuals strive to go above and beyond to ensure that their clients and customers have truly positive experiences with us.”

To see the full list of winners and to find out more information about the awards ceremony, visit https://www.vertas.co.uk/awards.

For more information about BAS Energy, please visit www.bas-energy.co.uk.

ingenie 2017 Young Driver Report

ingenie publishes 2017 Young Driver Report

Young driver insurance brand, ingenie, has released its 2017 Young Driver Report exploring the real world of 17 to 25-year-old drivers. Comprising ingenie’s telematics data, industry figures and opinions from the thousands-strong ingenie community, it covers topics ranging from crash rates to drug driving as well as the rising cost of motor insurance for young drivers in the UK.

The report comments on distracted driving, as the new driving laws with tougher penalties for drivers caught using their mobile phones came into force on 1 March. ingenie notes in the report, “Unfortunately, for young drivers, distraction is even more of a big deal. Young drivers don’t have a fully developed hazard perception centre in their brain until around 25, so newer drivers have to be actively concentrating at all times.”

A few interesting findings:

  • ingenie’s average premium for a 17-year-old is £1,443 compared to an industry average of £2,112
  • 52% of young respondents said they either had a black box policy or were considering it
  • 58% of ingenie’s Twitter following said they never use their phone in the car
  • The driving test pass rate is 50% and each retake adds a minimum of £206 to the cost of learning
  • 52% of young drivers told ingenie they thought they’d be fine to drive the day after smoking cannabis
  • 47% of ingenie’s survey respondents said they consider their parents as best friends

For the full analysis, read ingenie’s report. You can also find it for download on iTunes.

Strategic Claims banner

Hubio to chair the Strategic Claims Panel at tomorrow’s Strategic Claims Conference, London

Focussed on building a digital, data-led future and technologies for the insurance sector, Hubio will be showcasing its solutions at tomorrow’s Strategic Claims Conference in London. The conference will spark the debate on the challenge of developing an effective claims strategy which is becoming ever more complex.

Neil Thomson, Strategic Sales Director at Hubio, will be chairing the Core Claims Systems session which will discuss that as technology and ‘digital’ continue to drive rapid changes, the question of what you do with claims legacy systems becomes ever more critical.

At the event, Hubio will have exclusively available the pre-release Celent paper ‘The need for a Modern System’ authored by Craig Beattie, Senior Insurance Analyst.

For more information on the programme and scope of the event, visit Strategic Claims website.

For more information on Hubio, please visit www.hubio.com.

Hubio logo

Hubio on the stage at Insurance-Canada.ca 15th Annual Technology Conference

Hubio’s Head of Canadian Operations, Phil Henville will present at tomorrow’s 2017 Insurance-Canada.ca Technology Conference (ICTC2017).

In the North American market, independent agents and brokers have seen their market share steadily decrease over the past 20+ years as direct writers have invested heavily in their digital presence, and grown their market share. Speaking on the topic of “What Lessons Can Broker-Based Insurers Draw from Direct Carriers”, Phil will expand on what are they doing right, and how insurers with an independent broker or agent distribution channel can use technology to compete.

Digitising insurance

As insurers work to provide an enhanced digital experience across the entire distribution management life cycle, agent/broker portals are essential to that experience. Hubio’s digital solutions connect P&C insurers with brokers, policyholders and third parties, enabling them to drive growth, reduce cost, and improve customer relationships. Hubio has built strong partnerships with many Canadian insurers over 15+ years of service.

Hubio is a gold sponsor at the event. ICTC2017 will bring together practitioners, analysts, and suppliers to share their experiences with technology implementations and discuss technology’s impact on critical business issues in the insurance industry.

For more information about our ICTC2017 attendance, read Hubio’s blog.

1st CENTRAL Glen Marr

1ST CENTRAL extends its partnership with Hubio

1ST CENTRAL Insurance has extended its commitment to Hubio’s claims platform, ICE Claims, with a new agreement.

1ST CENTRAL has partnered with Hubio to provide ICE Claims and ICE Intelligence in support of its end to end claims operations since its launch in 2008. Hubio has continued to support their business with their ongoing goals of increased efficiency, better customer communication and overall cost management. Since its go-live, 1ST CENTRAL has implemented 9 Hubio ICE upgrades, with the most recent being in September 2016.

Speaking of its recent upgrade to ICE Claims, Glen Marr, Claims and Counter Fraud Director at 1ST CENTRAL commented: “I want to compliment Hubio upon how well our most recent ICE upgrade was delivered. It once again demonstrated how everyone in both organisations works well together across our projects.  We continue to take upgrades from Hubio year on year as new functionality comes into the application that we can benefit from.”

Lynette Slater, Client Services Director at Hubio said: “We have a longstanding relationship with 1ST CENTRAL, and are delighted that they have confirmed their ongoing commitment to working with Hubio with this agreement. ICE Claims gives 1ST CENTRAL the tools to achieve the automation and efficiencies needed in today’s high expectation, high availability environment.  We look forward to working further with 1ST CENTRAL to leverage the benefits of Hubio’s technology.”

For more information about the partnership, please visit www.hubio.com/1st-central-extends-partnership-hubio

Hubio attending Guidewire Connections 2016

Hubio is attending Guidewire Connections 2016

Having recently joined the Guidewire PartnerConnect program, Hubio will be attending Guidewire User Conference – Connections 2016 in San Francisco on October 24th-27th.

The conference brings together insurance companies who use Guidewire applications as well as representatives from technology suppliers such as Hubio, who provide solutions that complement and enhance the Guidewire core offerings.

Working with Guidewire, we’re developing pre-built accelerators that will take Hubio’s proven technology and integrate it with Guidewire, to give insurance customers a tried and tested solution. The first will address insurance carriers’ needs to complete their regulatory filing requirements using a pre-built accelerator integrating Guidewire PolicyCenter and ClaimCenter with Hubio’s reporting solution.

Read more about our accelerator in this blog: www.hubio.com/hubio-attending-guidewire-connections-2016/