ingenie logo

ingenie appoints Selim Cavanagh as Chief Executive Officer

ingenie, the young driver telematics insurer leading behavioural change, is pleased to announce the appointment of Selim Cavanagh as Chief Executive Officer.  Selim joins from LexisNexis Risk Solutions, where he held various senior roles including VP Telematics, VP Motor Insurance and MD of its Wunelli telematics business unit.

ingenie comprises a young driver insurance specialist and an international telematics provider, both leading the market with a data-driven approach to behavioural change. ingenie will benefit from Selim’s 20 years of experience in delivering data, IT and research-based insurance solutions.

Selim is an Associate of the Chartered Insurance Institute and was previously Commercial Director of Insurance at Experian, where he focused on growth, innovation and technology developments with the UK’s largest insurers. Prior to Experian, Selim had seven years at AXA, culminating in the role of Distribution Director, Personal Lines Intermediary. He has also worked with international markets such as Australia and continental Europe.

Selim Cavanagh said: “I am excited to be joining such a renowned business in the fast-growing telematics market and I look forward to getting to know the team and leading the business to further success.”

Selim will work closely with the existing senior management team in building on the previous developments from ingenie and driving future growth.

 

About ingenie

ingenie is a young driver insurance brand that rewards good driving without discounts. Using a black box fitted out of sight in the driver’s car, ingenie builds up a picture of their driving style and sends feedback to help them improve. The driver then gets discounts each quarter based on how they’ve been doing – up to 21% off over the year.

ingenie Business recognises that insurers are demanding new ways to address the challenges of high claims frequency, low customer engagement and disappointing loss ratios. ingenie Business sees beyond the technology to deliver a transformational impact on road safety, customer engagement and loss ratios to its insurance partners

ingenie has won numerous tech, insurance and road safety awards for its approach, including the Prince Michael International Road Safety Award.

 

The ingenie system

ingenie fits a black box in the driver’s car, then uses a suite of 200+ proprietary algorithms to build up a picture of their individual driving style.

The driver gets a score out of 100 through the ingenie app, along with regular feedback to help them improve. Poor driving triggers more serious messages to the driver, and ingenie’s Driver Behaviour Unit may get in touch to give them extra help. Good driving is rewarded with quarterly discounts, worth up to 21% over the year.

The ingenie approach means customers save an average of £400 when taking out a policy, with 7 out of 10 receiving further discounts through safe driving. Average savings upon renewal are around £500 and 90% earn their first year’s No Claims Discount.

CPA InnoCare Partnership

InnoCare Ltd Partners with the Canadian Physiotherapy Association to Provide Patient Generating Tools to Clinics

InnoCare Ltd is pleased to announce participation in the Canadian Physiotherapy Association’s (CPA) newly launched Business Solutions program.

Through the Business Solutions Program, CPA members have access to strategic partners and exclusive savings designed to help physiotherapists run and manage profitable clinics.

InnoCare has developed an exclusive CPA member package offering that combines the clinic call answer service, Connect, and patient sharing program, Boost. These two service offerings are specifically designed to help physiotherapists grow their patient base as well as improve clinic front desk efficiencies.

Connect allows clinics to extend their hours without added staffing costs, capture more patient leads and free up staff time to focus on patient care. Boost is InnoCare’s exclusive preferred provider network that helps clinics quickly and easily grow their patient caseload.

“InnoCare is thrilled to be able to help CPA members grow their business while allowing clinicians to focus on delivering high-quality care,” said Heather Shantora, CEO of InnoCare Ltd., a healthcare technology company and industry leader in the provision of clinic management software and services. “We are confident this partnership will help CPA members thrive. Connect call answering coupled with Boost will help CPA members grow their practice without added administrative burden” Shantora added.

“Partnering with InnoCare Ltd. offers great value to our membership base, giving clinicians access to a partner that specializes in clinic management and is focused on improving the delivery of healthcare in Canada,” said Megan Griffiths, CPA’s Membership Program Manager. “InnoCare brings a wealth of knowledge and valuable resources to our membership through this partnership.”

About InnoCare

InnoCare Ltd. is a Canadian healthcare market leader focused on the development of innovative healthcare technology designed to anticipate and respond to the growing needs of Canadian healthcare professionals and patients. InnoCare provides propriety cloud-based practice management software and back office administrative support services designed specifically for independent clinic owners across Canada. These services include a Canada-wide network of paramedical healthcare clinics, a state of the art call centre, centralized billing, marketing, HR, and payroll services. For more information, please visit: www.innocare.ca

About the Canadian Physiotherapy Association

The Canadian Physiotherapy Association (CPA) represents over 14,000 physiotherapists, physiotherapist assistants and physiotherapy students across Canada. CPA members are rehabilitation professionals dedicated to the health, mobility, and fitness of Canadians.

InnoCare logo

InnoCare CEO Heather Shantora highlights need for healthcare technology on CTV

Heather Shantora, CEO of InnoCare joins the CTV Halifax Morning Live team to discuss a recent survey that finds Canadians want more technology in the delivery of their healthcare. Noting that wait times for specialists in Canada’s Atlantic provinces is between 31 and 35-weeks, Shantora notes that these wait times could be reduced with the appropriate application of available healthcare technologies, such as EMRs like InnoCare’s Charting+.

Discussing the results of the Research & Incite survey, Shantora posits that Canadians want the type of technology they already experience in other sectors like banking. Highlighting that banking information is just as sensitive and private as health information, Shantora says it is possible to use available technology to meet patient demands. 52% of Atlantic Canadians want access to their medical records, better access to care, more information, and sharing of information between practitioners.

Watch the entire CTV Morning Live segment below:

 

For more information about InnoCare, please visit www.innocare.ca

InnoCare sponsors 5th Annual National Forum on Patient Experience

InnoCare is Official Sponsor for Forum on Patient Experience 2017

InnoCare is proud to be an official sponsor for the 5th Annual National Forum on Patient Experience, Canada’s first and longest-running patient experience event. The event attracts hundreds of delegates from across Canada to discuss the patient experience in all aspects of healthcare.

InnoCare CEO Heather Shantora will speak alongside other key healthcare influencers on the importance of leveraging technology to improve the patient experience and access to healthcare. We are excited to partner with Strategy Institute to help drive meaningful change in Canadian healthcare through the use of technology. The 5th Annual National Forum on Patient Experience is being held from September 26th to 27th at the Holiday Inn Toronto International Airport in Toronto, Ontario.

To find out more about InnoCare, please visit www.innocare.ca

InnoCare Engage Release

InnoCare Launches Engage: A Fully Automated & Personalised Email Marketing Tool for Clinicians

InnoCare has released Engage, an automated and personalised email marketing system strategically designed to increase clinic revenue. Engage helps clinicians maintain relationships with their patients by recommending appropriate health care products, cross referring them to clinic services, reaching out when a patient self-discharges to encourage them to complete their treatment plan and attend future appointments.

Integrated with InnoCare Charting+, ‘trigger-based’ emails are sent at specific intervals during the patient’s treatment journey. Unlike traditional email platforms that require spreadsheet uploads and email development, Engage pulls data automatically from Charting+, alleviating the challenges and trepidation clinicians and their staff have with managing email marketing campaigns. Engage does all the heavy lifting, helping busy practitioners stay in-touch with their patients through meaningful and relevant content.

Engage emails are sent after specific events such as missed appointments. “We know that patient “fall-off” is a critical issue for clinics and patients alike,” InnoCare CEO, Heather Shantora, explains. “With Engage, practitioners will have peace of mind knowing that the program will automatically reach out if a patient has missed an appointment with a friendly reminder encouraging them to complete their treatment plan.”  The automated emails are based on recommendations the clinician made during appointments and documented within Charting+. Following the appointment, a patient receives a follow-up email that may be about a recommended health care product, contain an exercise guide, or cross refers a clinic service that supports the patient’s recovery goals.

Engage is another innovative product that further differentiates InnoCare as a health care technology leader focused on developing tools and services that improve clinic efficiency, grow practices, and improve clinical outcomes. In addition, all communications sent through Engage meet Canada’s Anti-Spam Legislation (CASL) requirements and contain relevant, personalised content that aligns with the patient’s unique treatment plan.

For more information about Engage, please visit https://innocare.ca/services/engage/

Indro Mukerjee with ingenie logo

Spotlight on ingenie

Watchstone Group is pleased to share a spotlight video on our ingenie business. This video features the Watchstone Group CEO, Indro Mukerjee and Mike Ketteringham and Cara Hurlock from the ingenie senior management team as they talk about ingenie’s success to date as an insurtech pioneer.

They explain how the business was founded on a passion for road safety and driven by innovation in data and technology that underpins everything. Building on the wealth of data and deep expertise in insurtech, they share their excitement on ingenie’s strong position for future growth.

Heather Shantora at Accelerate Summit 2017

InnoCare CEO Heather Shantora reveals launch of new feature at Accelerate Summit

Heather Shantora was the keynote speaker at the Clinic Accelerate Business Summit in Toronto, Ontario earlier this month. The sold-out event was the first of its kind in Canada bringing together industry experts and practicing rehabilitation professionals focused on business growth, process improvements and identifying efficiencies.

Shantora spoke to clinic owners from across Canada about the role of technology in improving patient care and optimising clinic operations. Speaking with her significant experience in the allied healthcare sector, Shantora shared examples of operational successes achieved at the helm of pt Health with the implementation of InnoCare Software.

InnoCare Software has provided 360-degree visibility on clinic operations that has led to actionable data in making intelligent business decisions. One such action is improving patient visit averages (PVA) with the development of InnoCare Engage, an automated email communication tool integrated with Charting+.  Shantora explained how through Engage, patients receive trigger based and personalised emails at specific time intervals during the patient’s treatment journey. Engage not only helps clinicians maintain relationships to prevent patient “fall-off” but the tool can also recommend products and cross refer clinic services to improve clinic revenue.

InnoCare will be launching Engage in the next few weeks. “InnoCare Engage will simplify patient communication, relationship management and grow clinic revenue”, explained Shantora, “Busy clinicians will have peace of mind with the click of a button”.

For more information about InnoCare, please visit www.innocare.ca

InnoCare - Ontario Chiropractic Association

InnoCare Ltd the Official 2017 Continuing Education Partner for The Ontario Chiropractic Association

The Continuing Education Committee of the Ontario Chiropractic Association (OCA) has selected InnoCare Ltd as the OCA’s continuing education sponsor of 2017.

InnoCare is proud to be the 2017 Continuing Education Partner for the OCA. InnoCare CEO Heather Shantora notes “continuing education plays a vital role in providing quality care to Canadians. That’s why we are honoured to be an educational partner with the OCA.”

InnoCare is committed to providing ongoing educational support and professional development to approximately 3,500 OCA members. In addition to quarterly webinars, InnoCare’s participation contributes to delivering a professional development curriculum offered to OCA members, helping them build and nourish success in practice.

 

About The Ontario Chiropractic Association

The OCA represents Ontario’s chiropractors. Established in 1929, the Ontario Chiropractic Association (OCA) is a voluntary professional association whose mission is to serve members and the public by advancing the understanding and use of chiropractic care.

For additional information about OCA, please visit chiropractic.on.ca

 

About InnoCare

InnoCare Ltd. is a Canadian healthcare market leader focused on the development of innovative healthcare technology designed to anticipate and respond to the growing needs of Canadian healthcare professionals and patients. InnoCare provides propriety cloud-based practice management software and back office administrative support services designed specifically for independent clinic owners across Canada. These services include a Canada-wide network of paramedical healthcare clinics, a state of the art call centre, centralized billing, marketing, HR, and payroll services.

For additional information about InnoCare, please visit Innocare.ca

 

League and InnoCare

InnoCare Ltd. and League Team Up to Streamline Access to Health Clinics for Canadians

InnoCare Ltd. announces a new partnership in the extended health benefits industry. Pairing with League Inc., the digital alternative to traditional health insurance, InnoCare will add their Canada-wide network of clinics to League’s comprehensive list of healthcare providers.

Known for their innovative approach to health benefits, League provides a digital platform connecting employers and consumers with health and wellness service providers. Unlike traditional employee health benefits, League unlocks restrictive caps and allows employees to use their allotted spend on the services they need most.

“We are delighted to join such a progressive Canadian company in the provision of wellness solutions. Combining our extensive network of clinics with League’s consumer-first service offering means we can extend our reach and help even more Canadians get the care they need,” states Heather Shantora, CEO of InnoCare.

InnoCare’s extensive Canada-wide network of health clinics offers a variety of paramedical services including physiotherapy, massage therapy, acupuncture, chiropractic care and more, all in an interdisciplinary clinic setting. InnoCare is dedicated to building efficiencies through the use of technology to streamline care and get patients healthy, faster.

Michael Serbinis, Founder and CEO of League, built the platform to help people better prioritize their health. “Employers are seeing the value in providing their employees with improved access to quality healthcare services like InnoCare. The ability to manage the entire process through a seamless, end-to-end digital experience makes it easy.” Through this partnership, both companies hope to continue to push for innovation in the delivery and management of healthcare services in Canada.

 

About League
League Inc. is the new digital alternative to traditional health insurance that connects employers and employees to a comprehensive network of health services and benefits, giving them unparalleled choice, convenience and value. League unlocks employee benefits to give everyone the power to act every day and live longer, healthier, happier lives. League Insurance Agency Inc. is a licensed subsidiary of League Inc.

For additional information about League Inc, visit League.com

 

About InnoCare
InnoCare Ltd. is a Canadian healthcare market leader focused on the development of innovative healthcare technology designed to anticipate and respond to the growing needs of Canadian healthcare professionals and patients. InnoCare provides propriety cloud-based practice management software and back office administrative support services designed specifically for independent clinic owners across Canada. These services include a Canada-wide network of paramedical healthcare clinics, a state of the art call centre, centralized billing, marketing, HR, and payroll services.

For additional information about InnoCare, visit Innocare.ca

pt Health online store

pt Health Launches Online Store

pt Health, a leader in the delivery of physiotherapy care expands into e-commerce.

pt Health, one of Canada’s largest chains of allied healthcare clinics, known for the delivery of physiotherapy, massage therapy, chiropractic care, acupuncture, and other wellness services, is proud to announce the launch of its online Product Store. pt Health Product Store launched May 1st, 2017, it features health and wellness products to suit every need.

pt Health’s online Product Store offers the same great products as their clinics. While also expanding their product offerings significantly, including a wide selection of seat cushions and backrests, pain management solutions, as well as vitamins and supplements. Peter Ruttan, Vice President of pt Health, underscores the importance of this expansion, saying, “In addition to our 230 corporate and network clinics located across Canada, our patients will now have 24/7 access to the products they need. This is a great opportunity for us to ensure Canadians get both excellent care and the products they need to support their recovery at home.” Heather Shantora, CEO of pt Health, adds, “we are excited to expand our service offering into online shopping. This expansion into a multichannel patient experience really marks a turning point for us.”

The pt Health online Product Store brings the pt Health experience full circle. Patients can find the products they need online to support their recovery, all with the same great care and attention to detail people expect from pt Health.

About pt Health

pt Health is Community Clinic Network with 230 corporate and network clinics located across Canada. pt Health clinics offer physiotherapy, massage therapy, occupational therapy, acupuncture, psychology, hand therapy, and chiropractic among other services in an interdisciplinary setting. Clinics also provide custom bracing and orthotics services, compression stockings, and home rehabilitation products.

To learn more about pt Health, please visit http://www.pthealth.ca/ or https://store.pthealth.ca/